Sisters At Heart Ornament
Sisters At Heart Ornament
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Our beautiful "Sisters at Heart" ornament is the perfect gift for your BFF who's more like a sister!! Made from clear acrylic and is laser cut and engraved, adorned with the ribbon colour of your choice and tied into a cute bow!
h o w ❤︎ t o ❤︎ o r d e r
• select your ribbon choice from the drop down menu
• personalization is not available on these ornaments _________________________________________________________________________
o r n a m e n t ❤︎ d e t a i l s
• Crystal clear 3mm acrylic
• 3.25" diameter
• Coloured ribbon tied into a bow
• Gift Box included _________________________________________________________________________
p r o c e s s i n g ❤︎ t i m e
• I work hard to get your creations to you quickly and in time for Christmas! Processing time is 3-5 business days (1-2 and often same day processing in November and December). Please keep in mind the processing time is BEFORE shipping time. See below for important shipping information _________________________________________________________________________
s h i p p i n g ❤︎ d e t a i l s
• To provide a more cost effective way to ship in Canada the Standard shipping with this item goes Letter Mail with Canada Post. This means they are shipped with a stamp, and it does not include tracking or insurance for lost parcels. If you would like to have tracking + insurance with your order and ship it Expedited Parcel, please select this from the upgrades at checkout. We all know how Canada Post is at the holidays with regular stamped mail, please be patient with your orders as I have NO way of tracking them should you choose the $5 ship option.
***Shipping as of December 5: If you opt to go with the lettermail option there is NO guarantee this will arrive in time for Christmas. I am not responsible for any late or lost packages, to ensure delivery on time with tracking + insurance for loss parcels PLEASE upgrade your shipping at checkout.***
• To provide a more cost effective way to ship to the United States the Standard shipping with this item is shipped via Chit Chats with USPS. Shipping is 3-5 Business days with tracking. If you live in or around BURLINGTON, ONTARIO and would like to pick up your order, please use the code LOCALPICKUP at checkout. Please see my FAQ before opting for this.
General Shipping Information
General Shipping Information
All orders are shipped from Burlington, Ontario using Canada Post or Chit Chats delivery service for International shipments.
Processing Times
Due to the custom nature of our products, individual processin times apply to each item. Please see below
Ornaments + Door Hangers- 3-7 business days (Same day to 5 business days in season)
Acrylic Signs - 5-10 business days
Wedding Signs - 2 - 4 weeks
LED Lights - 5 - 10 business days
Hangers - 5 - 10 business days
Line Drawing (Sign) - 1 - 3 weeks
Charcuterie Boards - 3 - 7 business days
Shipping Times
Canada
Expedited Parcel: 1-10 business days via Canada Post, includes tracking and insurance
Lettermail: 2-10 business days via Canada Post lettermail, this does NOT include tracking or insurance for lost parcels. Please upgrade your shipping if you would like these.
USA
2-6 business days via USPS or UPS, with tracking and insurance
Taxes + Duties
International orders may incur duties and taxes, these are the responsibility of the customer and I have no control over these amounts
Ornament Shipping
Ornament Shipping
Lettermail Shipping
To provide a more cost effective way to ship in Canada the Standard shipping with this item goes Letter Mail with Canada Post. This means they are shipped with a stamp, and it does not include tracking or insurance for lost parcels. If you would like to have tracking + insurance with your order and ship it Expedited Parcel, please select this from the upgrades at checkout. If you opt for the $5 lettermail option after November 29, 2022 there is NO guarantee it will arrive in time for christmas, it is highly recommended to upgrade to the tracked parcel. The price is calculated at checkout based on your location directly from Canada Post--I have no control over these costs.
We all know how Canada Post is at the holidays with regular stamped mail, please be patient with your orders as I have NO way of tracking them should you choose the $5 ship option.
Ribbon Options for Ornaments
Ribbon Options for Ornaments
FAQ's
FAQ's
Where do you ship from?
I make and ship all orders from Burlington, Ontario, Canada!
Whats your social media?
Were on instagram at @designs.by.a and tiktok at @designsbya
How long will it take for my order to ship?
Because of the custom nature of 90% of my products, each item has a different processing time, on average your custom orders will ship in 5-15 business days, certain items will take longer! Please read the item description for a more accurate processing time
How long will shipping take?
Shipping is calculated for you at checkout! If you choose lettermail shipping takes 2-10 business days and does NOT include tracking. Please upgrade your shipping to take advantage of tracking + lost parcel insurance. For more information please click here.
Do you offer returns or cancellations?
I do not accept returns on any custom products, if there is an issue with your order it it has arrived damaged please email alanna@designsbya.ca and we will absolutely ensure you receive a replacement! Cancellation requests must be made within 1 hr of ordering. Due to the custom nature of most of the products I offer, I cannot guarantee that your order has not already begun production. Once production of your order has started it cannot be cancelled.